FAQ

• Office appointments are required for all in person communication. We will be happy to meet with you. Please use the contact information below to schedule an appointment.
• Contact Information: 1-877-771-8277 || info@billboardtarps.com

We understand that sometimes your shipping address will be different from your billing address. We can still accomodate those orders, but you will need to email us at info@billboardtarps.com or call us at 877-771-8277.

No, we are contractally obligated to sell the advertisments at random. Customers are required to keep the advertisement faced down so only the blank side is showing in order to respect the original advertiser. If you are purchasing for a school, church, youth organization... etc, we can check the billboard for content before sending it out. We will make sure the advertisment is age appropriate.

Our material is used for a very wide range of applications from the standard to the unique. Some examples include: pond liners, construction tarps, hay covers, agriculture, floor covers, roof covers, lumber, hurricane, shop curtains, dividers, windscreens, vapor barriers, boat/auto covers, concrete curing, tents/yurts, slip-n-slides, drop cloths, truck tarps, handbags, and much more!

• What sizes do you have available? - Our full inventory is accessible right on the homepage of this site, or Shop All. We have sizes available from approximately 10x10 ft. to 200x200 ft. The most common reused billboard tarp sizes we have are 12x24, 10x36, 14x48, and 20x60 ft. Our inventory is always changing, and we update the website frequently as new material arrives. Sizes over 1,000 sq. ft. are also made to order with new vinyl. Large sizes over 150 lbs. must be shipped on a pallet through an LTL freight carrier. They are too heavy to ship via FedEx.
• Can I get a custom size? - Yes, we do customs for sizes over 100 sq. ft. up to 40,000 sq. ft. Please visit our Custom Sizes page for a quote request form. You should get a response in 1 to 3 business days.
• Do you offer bulk/container/truckload pricing? - We can discuss bulk pricing for orders over approximately 100 units. We can fit about 44,000 lbs. of material on a container/truck. This equates to about 500 units of 14x48 ft. tarps. Please visit our Bulk/Wholesale/Export page for more details, or send us an email.
• How can I cancel or change and order? - Please contact us as soon as possible if you would like to cancel or change your order. If it has not shipped yet, we can cancel it without any additional charges. If the order has already shipped, we can try to reroute it or help you with a return. There is a $15 charge for rerouting a package. We can accept a return for a refund of the purchase price, but shipping is not refundable, and the buyer is responsible for return shipping. We cannot cancel or change a custom order once manufacturing has begun.

  Contact Information: 1-877-771-8277 || info@billboardtarps.com

• How do you ship the tarps? - Tarps that weigh under 150 lbs. are shipped via our partner carrier - FedEx Ground - at a discounted rate. This discounted rate can be seen once an item is put into your cart. There is a option to "Calculate Shipping" before proceeding to purchase. Tarps heavier than 150 lbs. must be shipped on a pallet through an LTL freight carrier. Shipping price is determined by weight, so the heavier the tarp/order, the more it will cost. We combine multiple tarps together the best that we can to save on shipping, but some sizes are too heavy/large to combine together. If your shipping total is over approximately $300 with FedEx Ground, it may be cheaper to ship them together through LTL freight. Please email us for information on using LTL freight shipping.
• How long will it take to receive my order?  - We ship out almost all non-custom orders on the same or next business day. Orders ship from St. Paul, MN via FedEx with an estimated 1-3 business days in transit to the central US, 3-4 business days to southern states, and 3-5 business days to the coasts. Custom sizes are made to order and typically leave our warehouse within 2-10 business days depending on the size and amount of orders we have in at the time. Delivery is typically within 1 to 2 ½ weeks depending on your location. Please email or call us for more information.
• Do you offer Express Shipping? - Sorry, but we do not offer express shipping. The costs are exceedingly high due to the large weight of our items.
• Where do you ship to? - We ship to U.S. and Canada only. Sorry, we cannot ship to PO boxes or APO/FPO addresses. This is due to carriers such as FedEx and UPS not allowing delivery to those addresses. We need a street address with your order.
• How do I make an address correction? - Please contact us immediately. If your order has not shipped, we can edit the address and charge the difference for any changes in shipping costs. Once the item has shipped, there is a $15 charge for address corrections in addition to any additional shipping cost differences.

Contact Information: 1-877-771-8277 || info@billboardtarps.com

• Warranties: We offer no extended warranty on our products due to the wide variety of factors and applications involved in their use. We inspect all of our products and do our best to ensure that you will receive the items in good condition and free of damage. Please contact us if there are any quality issues.
• Return item with no damage: As long as it is unused, within 30 days of the purchase, and packaged for shipping. Shipping is non-refundable, and the return charges must be paid for by the customer. You must contact us before a return so that we know it is coming, and we will refund the purchase price (minus shipping) upon receiving and reviewing the return.
• Damaged or Lost in Transit: Please contact us immediately, and we will file a lost package or damage claim with the carrier. You must keep the item in its original packaging for possible return or inspection. We will move quickly to replace or refund your item.
• Quality concern / Refund: Please contact us. We inspect all our materials, but acknowledge that there can be sorting mistakes or minor defects that go unforeseen on occasion. As long as you contact us within 30 days of the purchase, we will do our best to make it right and provide replacements or refunds when necessary. You will be asked to provide pictures or help prepare the item for a return. We can provide labels or call tags for returns with FedEx.
• Incorrect Item received: Please email or call us as soon as possible or within 30 days of purchase. It is important to inspect and check over your order upon arrival.

  Contact Information: 1-877-771-8277 || info@billboardtarps.com

It depends on the size, but we can fit around 30 14x48 ft. tarps on one pallet.

It is a 3-ply material with vinyl (PVC) on the outside layers and a denier polyester scrim (mesh) inside. This mesh gives it some stretch under high wind conditions and helps prevent fraying or tearing. It is also anti-mildew and UV protected.

A general rule of thumb for our billboard vinyl material is 3-4 years for the 9 oz. weight and 5-7 years for the 13-16 oz. weight. Due to a wide variety of environmental and application issues, it is impossible to give an exact lifespan. The average time spent as advertising on a billboard sign is 6 months. We have had customers use these vinyl tarps for 10+ years. Vinyl is stronger than poly material and will typically last longer. New 13 oz. vinyl typically lasts 6-8 years outside, and 20 oz. generally lasts 10-12 years. For pond lining, 20 oz. commonly lasts 15+ years.

• Yes, our new vinyl material is waterproof. Poly tarps are woven and pooling water will seep through, but vinyl is coated and totally waterproof. We sell it for applications such as roofing and pond lining very frequently. The center poly mesh layer helps prevent punctures. All our material is very durable, but heavier and thicker ones are the best at preventing punctures and small holes.
• The Billboard tarps are a used material and are considered water resistant. While we do inspect them cloesly before selling them, and the majority of our billboards prove to be mostly waterproof, there could be some pinholes or other minor damge as these are a used material and should be treated as such.
• If you need a fully waterproof tarp, your best option is to purchase the new vinyl material or call / email for more information. We can discuss your project's specific needs.

All of our material is coated with a UV protective layer. It is worked into the material itself, so both sides of the tarp are UV protected. Harmful UV rays are often the largest cause for tarp deterioration in outdoor use, and this protection helps extend material life.

The majority of our billboard tarps come with a 3-inch wide pipe sleeve/channel heat welded or sewn around all four sides. Whether the tarp has these pipe sleeves or not will be listed under the product size/description. These pipe sleeves allow a pipe, cable, rebar, or rope to be run through them. The sleeves on former billboard signs will have cuts or notches in them every few feet as well. You can cut your own slits in the material without tearing as well.

Yes, we sort through each and every former billboard sign we receive in order to select the best ones for sale on our website. Occasionally there may be some minor dirt from outdoor use or dust from storage, but the material can be cleaned with soap and water.

The blank sides of our tarps are either all black or all white. Black is more common among the billboard signs, but we do get white in stock occasionally. The repurposed billboard signs all have an advertisement on one side. We also sell material that is new and unprinted, blank on both sides. Please read the description under each particular size.

We sort through each and every former billboard sign we receive in order to select the best ones for sale on our website. These billboards are not new -  there may be some dirt from outdoor use or dust from storage, but the material can be cleaned with soap and water.

All of our tarps are inspected to make sure they are in good condition with no major holes. This excludes the outer foot of the tarp. The outer foot of the billboard will show the most damage. There are always slits, notches, or cuts in the pipe sleeves around the outer foot of the piece from sign removal, but the rest of tarp material is free of major damage. The slits, notches, or cuts don't seem to affect the functionality of the pipe sleeve. You will still be able to run pipe, rope, or bunggies through them. For everything after the outer foot, ocassionally, we will miss some pinholes that can affect the water resistance of the piece. We are happy to discuss the quality of the material before you make a purchase. Please call / email us at 877-771-8277 or info@billboardtraps.com

Yes! We recommend using HH-66 vinyl cement as an adhesive. It works great with our material and will make a watertight chemical weld. You can Google it to find several dealers online or perhaps find it locally. It is also used in the upholstery industry.

Yes, our vinyl material is easy to cut or trim with very little fraying. A utility knife, box cutter or even sharp scissors work well. The poly mesh layer in the center helps prevent additional fraying or tearing.

Yes, our vinyl material is constructed to withstand temperatures from -40 to 200 degrees. It is designed to be used outdoors in all conditions.

The tarp that you will receive is at least as large as the size we list on our site. We list actual sizes and not a smaller finished size. We try to be as accurate as possible, but it may be a couple inches larger than listed.

Our 20 oz., 22 mil vinyl is certified as fish safe. Please see our POND LINERS page. We have sold it for years for use in pond lining, including koi ponds and fish farms, and it works great for this application. 13 oz., 15 mil new vinyl is safe and popular for larger ponds over 3,000 sq. ft. in size as well.

Yes, our vinyl material is known in the industry as flex vinyl. It is easy to bend, fold, and flex.

White material will allow some light through. Black material blocks all light. Our new black/white vinyl will block almost all light from passing through.

Mils are a common measurement of thickness for materials. One mil equals .001 inches (.0254 mm). It is a different measurement than a millimeter. For reference, most standard blue poly tarps are 4-5 mils thick. A thin trash bag is 1 mil. Super heavy-duy truck and trailer tarps are usually 20 mil.

No, the printing is done in a way that the advertisement will only start to fade over time. It will not rub off on anything.

Yes, we do allow pickup from our St. Paul, MN warehouse. Hours are 8:00-3:00 M-F. You must contact us ahead of time so that we can arrange a pickup time and get your order prepared. You can call at 1-877-771-8277 or email us at info@billboardtarps.com. Typically, a couple hours notification is enough for our standard sizes, but sometimes we will need a day or more to prepare your order.

Yes, we will accept purchase orders from schools, universities, government agencies, and large corporations, as long as you contact us first.

We only charge sales tax for orders shipping to (or picking up in) Minnesota.